Enquire About Racking Repairs

To help us provide a fast and accurate repair quote, please include as much of the following information as possible in the form above:

• The type of damage (uprights, bracing, beams, base plates, connectors, corrosion, or other).
• The extent of the damage (single upright, multiple bays, or whole sections).
• The number of bays or beam levels affected.
• The type of racking system (pallet racking, drive-in, cantilever, push-back, carton storage, or shelving).
• The environment your racking is in (ambient, chilled, freezer, external, or controlled).
• Any site induction requirements for visiting engineers.

If you already have an inspection report, please attach it with your enquiry. Reports provide detailed information about the condition of your racking, allowing us to give you a faster and more accurate quote. We accept reports from any provider.

If you do not have an inspection report, photos of the damage are often enough for us to issue a same-day quote. Please upload clear images showing the affected sections, including close-ups of the damage and wider shots of the bay or aisle.

Racking systems are under constant pressure from forklifts, pallet trucks, and daily warehouse operations. Even a small knock can create serious risks if not repaired quickly. The most common types of racking damage we repair include:

• Upright Damage: Dents, bends, or twists in uprights caused by forklift impact or pallet loading. Even minor damage weakens the structural integrity of the whole system.
• Bracing Damage: Bent or broken bracing reduces the stability of frames and increases the chance of collapse.
• Beam Damage: Deflection, twisting, or cracks in beams make them unsafe for carrying the intended load.
• Base Plate or Fixing Issues: Struck or loosened base plates compromise the system at floor level and need urgent repair.
• Connector Damage: Dislodged or broken beam end connectors leave beams insecure and dangerous.
• Rust and Corrosion: Particularly in chilled or damp environments, corrosion weakens components and leads to long-term structural risks.
• Weight Load Notices Missing or Damaged: Without clear load notices, staff may overload bays and increase the risk of failure.

If your racking looks like any of the above, include that detail in your enquiry form. You can select the type of damage, number of bays affected, and upload photos to help us understand the issue.

Rack Group specialises in fast, compliant racking repairs that minimise downtime and extend the life of your system. With over 40 years of experience, our services cover:

• Urgent Repairs: For high-risk or red-category damage, our engineers respond quickly to keep your warehouse safe.
• Planned Repairs and Maintenance: For amber or lower-risk issues, we schedule repairs at a convenient time to reduce disruption.
• Repairs from Inspection Reports: If you already have a racking inspection report, we can quote repairs directly from it, regardless of the provider.
• Preventative Maintenance Plans: Tailored contracts that keep your racking safe, reduce costs over time, and lower the chance of emergency repairs.

All repairs are carried out by SEMA-trained engineers using OEM parts to ensure compliance with HSE guidance (HSG76), PUWER regulations, and EN 15635 standards.

Providing detailed information in your enquiry helps us identify whether your damage is categorised as red, amber, or green risk under SEMA guidelines:

• Red Risk: Requires urgent off-loading and immediate action.
• Amber Risk: Requires a planned repair within a set timeframe.
• Green Risk: Should be monitored but is generally safe until the next inspection.

Racking repairs are not only about fixing damage. They are about keeping your warehouse compliant with UK Health and Safety regulations, protecting your staff, preventing costly downtime, and extending the lifespan of your storage systems.