I just wanted to drop you a note regarding the service we have received. It was absolutely second to none from start to finish for all of you. The team were absolutely fantastic during the fitting process, and I look very forward to working with you all in the future.
You’ve made such an effort and in a nice non sales way, I wanted to work with you.
The ‘full racking service’ provided by Rack Group is world class, and takes away the worry of health and safety issues, as well as delivering fantastic commercial results both from replacement of equipment, and the introduction into all of our site of the new racking protection system Rack Armour®, designed by Rack Group which has proven to reduce damage by 80%.
Clearly the most organised contractor I have worked with ref comms and the RAMS coming early.
I’m emailing regarding the 2 guys fitting our rack end barriers, cracking set of lads, excellent work ethic, easy to work with and really well-mannered pair of lads I’ve got to say it’s been a pleasure working with them this week. I would like to see them again for future jobs.
We received many compliments from our auditors and our Plant Manager, we are starting to see savings on our guards maintenance already. Before we had to repair and re-paint often, now the only thing we do is clean the new Rack Armour® guards with a piece of cloth every week! Awesome product, we will keep in contact!
We had the Rack Armour® system installed during the new build of our 888,000 sq ft distribution centre, the installation was flawless and now after 5 years, it has saved us tens of thousands of pounds in preventing damage to our uprights. Just looking at the Rack Armour® today you can see it has taken a lot of impacts and is still doing its job. We have the lowest racking repair costs in the entire group, and Rack Armour® has saved us tens of thousands of pounds in racking repair costs, so I can easily recommend to anyone that it is a very worthwhile exercise in fitting Rack Armour®.
Rack Armour® adapted to our Health and Safety process and procedure with no problems, I would recommend this product to any other company.
Following on from a visit with this re-seller today, he expressed his gratitude in the quick turnaround in his quotes and responses from the sales team. Richard particularly spoke highly of Sue.
We have now had the Rack Armour® guards installed on over 6,500 uprights for more than a week, and we have already seen a dramatic reduction in racking damage, I would wholeheartedly recommend this product to others looking for a solution that not only works, but is clearly the most cost effective product available.
