Maintenance & Repairs

Fast, Compliant, and Cost-Effective Repairs – Made Simple

This is a quick overview of our expert racking repair services. Every repair is carried out by qualified engineers, using OEM parts, to keep your warehouse safe, compliant, and operational. Whether you need urgent repairs after impact damage or preventative maintenance to extend system life, our team delivers fast and sustainable solutions.

Our Racking Repair services:

• Urgent Racking Repairs
  For: Damaged or unsafe racking needing immediate attention
  Fast response to minimise downtime and reduce risk.
• Planned Repairs & Maintenance
  For: Ongoing operational safety and cost control
  Scheduled repairs to prevent failures and extend racking lifespan.
• Repairs from Inspection Reports
  For: Businesses with SEMA or PUWER inspection reports
  We provide quotes directly from your report, saving time and reducing disruption.
• Preventative Maintenance Plans
  For: Businesses seeking long-term peace of mind
  Custom maintenance packages that lower costs and protect your warehouse.

Scroll down for a full breakdown of each racking repair service and how we help you stay compliant with UK legislation.

If you have urgent racking damage – book a repair now!

If you have any of these types of damage - book a repair now!

Urgent Racking Repairs

When damage is critical, you need a fast response. Urgent racking repairs reduce risk immediately and keep your warehouse safe and operational.

Our engineers are on call to respond quickly to high-priority repairs. Using OEM parts and SEMA-approved methods, we fix damaged uprights, beams, bracing, and base plates to restore full structural safety.

If your inspection report highlights red risk damage, or if you spot serious impact damage on your racking, these repairs must be completed without delay. Acting fast prevents collapse, avoids costly downtime, and ensures your warehouse remains compliant with HSG76, PUWER, and EN 15635.

Upload photos of the damage or send us your inspection report for a same-day quote.

Planned Repairs & Maintenance

Not all repairs are urgent, but they should never be ignored. Planned racking repairs and maintenance allow you to schedule work around your operations, keeping disruption and costs to a minimum.

Our team works with you to create a repair schedule based on your inspection reports and warehouse activity. By addressing amber risk damage and other non-critical issues early, you prevent them from escalating into urgent problems that could shut down your warehouse.

Planned maintenance also means repairs are completed in a controlled way, with the right parts and engineers available when you need them. This approach helps extend the life of your racking systems, improves safety, and keeps your facility compliant with UK legislation such as HSG76 and PUWER.

Repairs from Inspection Reports

If you already have a racking inspection report, we can quote directly from it. This makes the repair process faster, easier, and fully compliant. Reports from any provider are accepted.

Our team reviews the findings, identifies all red and amber risks, and provides a clear repair plan with costs and timelines. By working from your report, we remove the need for another site visit and help you move quickly from inspection to repair.

If you do not yet have a report, our accredited inspectors can carry one out for you. Alternatively, you can send us photos of the damage and, in many cases, we can provide a same-day repair quote.

Preventative Maintenance Plans

Racking repairs are essential when damage occurs, but preventing damage in the first place is even more effective. That’s why we offer preventative maintenance plans tailored to your warehouse.

A maintenance plan keeps your racking in safe, compliant condition all year round. Our engineers carry out scheduled inspections and small repairs before issues become serious. This proactive approach reduces the risk of sudden failures, extends the life of your racking, and lowers long-term costs.

Preventative maintenance also helps you plan ahead. By identifying patterns of recurring damage, we can recommend design changes, protective measures such as Rack Armour®, Polymer Barriers, or staff training to reduce future risks. The result is a safer warehouse with fewer disruptions and better cost control.

With over 40 years of experience, we know that a consistent maintenance programme is the most reliable way to keep your racking systems safe, compliant, and operational.

Why Racking Damage Matters

Racking damage is one of the biggest safety risks in a warehouse. Even minor dents or misalignments can weaken the structure and increase the chance of collapse.

The Health and Safety Executive (HSE) highlights in HSG76 Warehousing and Storage: A Guide to Health and Safety that all racking is classed as work equipment, meaning it must be inspected, maintained, and kept safe under the Provision and Use of Work Equipment Regulations (PUWER). This places a legal duty on warehouse operators to ensure racking is always in a safe condition.

If damage goes unnoticed or unreported, the risks are significant:

• Collapse Risk: A single damaged upright or brace can start a domino effect, causing entire aisles to fail. This often results in major disruption, high costs, and serious danger to staff.
• Stock and Equipment Loss: A collapse can destroy large amounts of stock and damage forklifts or other material handling equipment, creating financial losses beyond the repair itself.
• Downtime: Structural failures stop operations immediately. Unplanned downtime often leads to missed orders, lost revenue, and reputational harm.
• Legal Liability: Failing to act on visible racking damage can leave a business liable for accidents, especially if inspections or repairs were neglected. HSE guidance makes it clear that the “Person Responsible for Racking Safety” (PRRS) must monitor and record damage as part of regular checks.
• Insurance and Compliance: Non-compliance with PUWER, HSG76, and SEMA guidelines may void insurance and result in enforcement action from regulators.

Regular inspections, fast repairs, and ongoing preventative maintenance are the only way to manage these risks. Proactive action not only protects people and assets but also avoids the financial and legal consequences of ignoring racking damage.

Minimising Downtime, Maximising Safety

• We deliver fast repair services for all racking systems, keeping your warehouse safe and operational.
• With over 40 years of expertise, our focus is on minimising downtime and finding the most cost-effective repair solution for you.
• Our highly qualified expert engineers are always on call and supported by a wide range of stock, which allows us to complete instant repairs when you need them most.
• For longer-term peace of mind, we also provide preventative maintenance plans. These reduce the risk of damage, extend the life of your storage systems, and lower your overall costs.
• Rack Group also supports the full lifecycle of your racking. From design and installation, through inspections, repairs, maintenance, and staff training, we make sure your systems remain safe, compliant, and built for the future.

Already Have an Inspection Report?

From Inspection Report to Repair. If you already have a racking inspection report, we can quote repairs directly from it. This saves time and gets your repairs underway faster. Reports from any provider are accepted.

Our team reviews the report in detail, identifies all areas flagged as red, amber, or green, and provides a clear repair quotation. Red risks are prioritised for immediate action, amber risks are scheduled within the recommended timeframe, and green risks are monitored to prevent escalation.

If you have recently completed a third party SEMA or PUWER inspection, sending us the report allows us to act quickly and remove the risk of further damage or downtime. This streamlined process keeps your warehouse compliant, safe, and operational without unnecessary delays.

Disclaimer: In some cases, a member of our team may still need to visit your facility before final decisions can be made. While inspection reports are comprehensive, our experts may need to assess the damage and the environment in person to make an accurate judgment on the required repairs.

Regular Racking Inspections for Ongoing Safety

Repairs are only part of keeping a warehouse safe. Regular inspections are the first line of defence.

Under HSE guidance (HSG76) and PUWER regulations, all racking is classed as work equipment, which means it must be inspected and maintained to remain in a safe condition. To meet these requirements, warehouses need both in-house visual checks carried out by a PRRS (Person Responsible for Racking Safety) and formal inspections carried out by an accredited expert at least once every 12 months.

At Rack Group, our SEMA and PUWER-approved inspectors provide detailed inspection services that go beyond a simple check. Our inspections:

• Assess every part of your racking system for damage or weaknesses.
• Categorise issues as Red, Amber, or Green risks in line with SEMA guidelines.
• Provide a clear written report that highlights what action is required and when.

This proactive approach ensures you stay compliant with UK safety legislation, while also preventing the serious risks associated with racking collapse. Regular inspections reduce downtime, extend the lifespan of your racking, and help you avoid costly emergency repairs.

Frequently Asked Questions